Pensions Unpacked Episode 4: Why is pension administration stuck in the past and what needs to change?
We’re pleased to share the fourth episode of Pensions Unpacked, the Brightwell Podcast.
What is Pensions Unpacked?
Pensions Unpacked, brought to you by Brightwell is hosted by award-winning broadcaster Georgie Frost. Each episode explores the policies, pressures, and possibilities redefining pensions and retirement.
With expert guests, real-world insights, and clear conversation, we unpack complex topics to help you stay informed and inspired. Whether you’re a trustee, sponsor, or pensions professional, tune in to discover how the industry is evolving – and where it’s headed next.
Episode 4: Why is pension administration stuck in the past and what needs to change?
In this edition of Pensions Unpacked, David Fairs, Chair, PASA, Helen Sparke, administration expert at Procentia, and Brightwell’s David Cheetham, join Georgie Frost to talk about the forces changing UK pension administration.
Pension administration is seen as the unglamorous side of the industry. Yet it’s critical to how schemes run and how members experience their retirement. As expectations rise and risks multiply, the pressure to modernise has never been greater. So how do we move administration from back-office function to genuine driver of value?
Published:
27 / 10 / 2025
