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Good administration, the backbone of pensions

A lot has been written about how to achieve good outcomes for members of defined benefit (DB) pension schemes. A strong employer covenant, well-managed investments...

Read article “Good administration, the backbone of pensions”

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Brightwell provides a wealth of opportunities to learn, grow and develop, working in partnership with our clients to solve the complex challenges they face.

We aim to support our people in achieving their potential.

We are focused on fostering a truly diverse, inclusive, and equitable culture with a workforce that is reflective of society.
A workforce with the right talent to deliver the best possible results for our clients. Read more about our approach to diversity, equity and inclusion here.

We offer a hybrid working arrangement in support of our colleagues achieving a healthy work-life balance. This helps us adapt to the ever-changing needs of our business and aligns with our passion for supporting sustainability – something which is evident in how we manage our modern-day office spaces. 

We operate across three locations within the UK

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View and apply for vacancies. If you require any adjustments to our recruitment process, please let us know. Examples of such adjustments might include supplying materials in large print or Braille, or providing assistance to attend interviews.

Pensions Administrator

Salaried – Chesterfield

To deliver a professional and efficient administration service to members of the BT Pension Scheme, in accordance with Brightwell’s service contracts and agreed administrative procedures. To process member benefits accurately and within target timescales to provide an exceptional member experience.

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Senior Pensions Administrator

Salaried – Chesterfield

To ensure that a professional and efficient administration service is provided to our membership in accordance with BTPSA service contracts and agreed administrative procedures. The role requires strong technical pensions knowledge with experience of checking and mentoring junior members of staff.

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Academy Pensions Administrator

Salaried – Chesterfield

Through our Pensions Academy Training Programme, we will equip you with the knowledge, skills and experience to deliver a professional and efficient administration service to our members.

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Head of Member Data Management

Salaried – Chesterfield

The primary focus of this role is to manage the accuracy and completeness of Scheme member data. This role will drive the data strategy to improve the integrity of data over the life cycle of member journeys thereby enabling the operation to utilise technological solutions to deliver an exceptional member experience.

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Senior Technical Analyst

Salaried – Chesterfield

This role sits in the Technical Services team providing support to a wide variety of projects with a particular focus on technical pensions issues within these projects, as well as assisting with complex member casework, complaints handling and supporting the core Member Services’ teams.

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Our values

Our values are key in inspiring colleagues’ best efforts; setting appropriate workplace behaviour and building a culture we are all proud of. 

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Responsible

We take individual responsibility for making things happen. We take ownership of the decisions we make. We never walk past a problem. We are both open and brave – supporting and challenging each other to resolve issues.

Impactful

We are driven to do all that we can to create a better future for our members. We recognise that the way we invest can benefit wider society. We constantly strive to make a difference.

Supportive

We work together across teams to deliver the best outcomes for members and wider society. We support each other when taking difficult decisions and are always respectful, thoughtful and helpful.

Expert

We set very high standards, constantly looking at how we can be better and bolder – whether serving members, improving how we work, or invest. We are constantly innovating – challenging ourselves to find new ideas. We use our commercial acumen to deliver value for members and wider society.

Our Team

We have a highly-experienced and skilled team, who have a track record of working through complex challenges.

Take me there – “Our Team”

Our Story

Brightwell has a unique history, background, and approach to pension management.

Take me there – “Our Story”

Corporate Governance

We understand and value the importance of high standards of governance and integrity

Take me there – “Corporate Governance”