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Brightwell is pleased to confirm its continued accreditation by the Pensions Administration Standards Association (PASA), reaffirming its commitment to delivering high-quality pensions administration for its clients.
PASA’s reaccreditation process ensures that accredited organisations maintain the rigorous standards required to support pension scheme members effectively. Brightwell’s reaccreditation reflects the stability and consistency of its in-house administration function, based in Chesterfield, which has undergone significant transformation in recent years.
Andy Whitelaw, Head of Member Services, Brightwell, commented:
“Re-accreditation by PASA is an important endorsement of the standards we continue to uphold. We’re proud to remain part of PASA’s gold standard group and are committed to maintaining the quality and professionalism our clients and their members expect.”
Brightwell first achieved PASA accreditation in 2023 following a comprehensive assessment of its member services, technology, and operational processes.

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Brightwell, the comprehensive service provider for defined benefit (DB) pension schemes has appointed James Pearson in a newly created role as Head of Member Services Operations based in Chesterfield.
Find out more about “Brightwell appoints James Pearson as Head of Member Services Operations”16/12/2025
Commenting on the revised administration guidance published today, Michelle Esterkin, Head of Admin Consulting, Brightwell said: “Administration is the public face of pension schemes and is central to overall member experience. It’s the glue that holds everything together and we welcome this guidance which clearly sets out TPR’s expectations of the roles of administrators and trustees in this increasingly crucial part of the pensions ecosystem.”
Find out more about “Brightwell comments on The Pension Regulator’s revised guidance on administration”09/12/2025
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