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Brightwell, the comprehensive service provider for defined benefit (DB) pension schemes has appointed James Pearson in a newly created role as Head of Member Services Operations based in Chesterfield.
James has over 20 years’ experience in pensions operations, project management, implementation, and business change.
He joins from Capita where he worked for over 17 years in a variety of roles, including serving as their Director of Pensions Operations & Business Change.
At Brightwell, James will be responsible for all day-to-day administration operations including finance and payroll, planning, reporting, data management and insight and service operations across all clients.
Commenting on his appointment, James Pearson said: “Brightwell is fast gaining a reputation as the provider of choice for high quality pensions administration. As the business grows, I look forward to sharing my expertise and insight.”
Simon Langworthy, Chief Administration Officer said: “In recent months we’ve been scaling up our member services team growing from130 to more than 200, recruiting at all levels to meet the needs of our growing client base.
“We’re committed to delivering outstanding service, investing to drive continuous improvement and innovation in pensions administration. James’ vast experience will be invaluable, and I’m pleased to welcome him to the team.” To find out more about careers at Brightwell visit: Careers :: Brightwell

Head of Communications and External Relations
Commenting on the revised administration guidance published today, Michelle Esterkin, Head of Admin Consulting, Brightwell said: “Administration is the public face of pension schemes and is central to overall member experience. It’s the glue that holds everything together and we welcome this guidance which clearly sets out TPR’s expectations of the roles of administrators and trustees in this increasingly crucial part of the pensions ecosystem.”
Find out more about “Brightwell comments on The Pension Regulator’s revised guidance on administration”09/12/2025
In this episode of Pensions Unpacked, Georgie is joined by Gregg McClymont, executive director of Public Affairs at IFM investors, and Denise Le Gal, a Canadian who’s worked in the UK pensions and financial services industry for nearly 40 years.
Find out more about “Pensions Unpacked Episode 6: What can the UK pensions sector learn from international experience?”08/12/2025
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