Skip to content

News

Brightwell appoints James Pearson as Head of Member Services Operations

Brightwell, the comprehensive service provider for defined benefit (DB) pension schemes has appointed James Pearson in a newly created role as Head of Member Services Operations based in Chesterfield.

James has over 20 years’ experience in pensions operations, project management, implementation, and business change.

He joins from Capita where he worked for over 17 years in a variety of roles, including serving as their Director of Pensions Operations & Business Change.

At Brightwell, James will be responsible for all day-to-day administration operations including finance and payroll, planning, reporting, data management and insight and service operations across all clients.

Commenting on his appointment, James Pearson said: “Brightwell is fast gaining a reputation as the provider of choice for high quality pensions administration. As the business grows, I look forward to sharing my expertise and insight.”

Simon Langworthy, Chief Administration Officer said: “In recent months we’ve been scaling up our member services team growing from130 to more than 200, recruiting at all levels to meet the needs of our growing client base.

“We’re committed to delivering outstanding service, investing to drive continuous improvement and innovation in pensions administration. James’ vast experience will be invaluable, and I’m pleased to welcome him to the team.” To find out more about careers at Brightwell visit: Careers :: Brightwell

    Email subscription form

    Published:

    16 / 12 / 2025

    Share Article:

    Media enquiries contacts

    Amy Mankelow​

    Head of Communications and External Relations


    Explore other articles

    Brightwell appoints Mike Bussey as Non-Executive Chair

    Brightwell, the comprehensive service provider for defined benefit pension schemes, has announced the appointment of Mike Bussey as Non-Executive Chair, subject to FCA approval.

    Find out more about “Brightwell appoints Mike Bussey as Non-Executive Chair”

    01/06/2026

    Pensions Unpacked Season 2 Episode 3: Are We Saving Enough?

    In the third episode of Pensions Unpacked series two, Georgie Frost is joined by Emma Douglas, Wealth Policy Director at Aviva, and Amy Mankelow, Head of Communications and External Relations at Brightwell.

    Find out more about “Pensions Unpacked Season 2 Episode 3: Are We Saving Enough?”

    22/05/2026

    Subscribe

      Email subscription form