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Brightwell, the comprehensive service provider for defined benefit (DB) pension schemes has appointed James Pearson in a newly created role as Head of Member Services Operations based in Chesterfield.
James has over 20 years’ experience in pensions operations, project management, implementation, and business change.
He joins from Capita where he worked for over 17 years in a variety of roles, including serving as their Director of Pensions Operations & Business Change.
At Brightwell, James will be responsible for all day-to-day administration operations including finance and payroll, planning, reporting, data management and insight and service operations across all clients.
Commenting on his appointment, James Pearson said: “Brightwell is fast gaining a reputation as the provider of choice for high quality pensions administration. As the business grows, I look forward to sharing my expertise and insight.”
Simon Langworthy, Chief Administration Officer said: “In recent months we’ve been scaling up our member services team growing from130 to more than 200, recruiting at all levels to meet the needs of our growing client base.
“We’re committed to delivering outstanding service, investing to drive continuous improvement and innovation in pensions administration. James’ vast experience will be invaluable, and I’m pleased to welcome him to the team.” To find out more about careers at Brightwell visit: Careers :: Brightwell

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Brightwell is pleased to announce that it has successfully achieved reaccreditation from the Pensions Administration Standards Association (PASA), reaffirming its commitment to delivering high-quality pensions administration services.
Find out more about “Brightwell achieves PASA reaccreditation”27/08/2026
We're pleased to share the first edition of DB Decoded – a new digital publication from Brightwell, created to explore the key questions shaping today's pensions landscape. Each edition focuses on a single theme, bringing together expertise from across our specialist teams to provide practical insight and informed perspectives. In our inaugural edition, we explore the world of pensions administration and ask a simple but important question: Is pensions administration finally having its Cinderella moment?
Find out more about “DB Decoded – Issue 1”10/08/2026
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