Skip to content

News

Brightwell appoints James Pearson as Head of Member Services Operations

Brightwell, the comprehensive service provider for defined benefit (DB) pension schemes has appointed James Pearson in a newly created role as Head of Member Services Operations based in Chesterfield.

James has over 20 years’ experience in pensions operations, project management, implementation, and business change.

He joins from Capita where he worked for over 17 years in a variety of roles, including serving as their Director of Pensions Operations & Business Change.

At Brightwell, James will be responsible for all day-to-day administration operations including finance and payroll, planning, reporting, data management and insight and service operations across all clients.

Commenting on his appointment, James Pearson said: “Brightwell is fast gaining a reputation as the provider of choice for high quality pensions administration. As the business grows, I look forward to sharing my expertise and insight.”

Simon Langworthy, Chief Administration Officer said: “In recent months we’ve been scaling up our member services team growing from130 to more than 200, recruiting at all levels to meet the needs of our growing client base.

“We’re committed to delivering outstanding service, investing to drive continuous improvement and innovation in pensions administration. James’ vast experience will be invaluable, and I’m pleased to welcome him to the team.” To find out more about careers at Brightwell visit: Careers :: Brightwell

    Email subscription form

    Published:

    16 / 12 / 2025

    Share Article:

    Media enquiries contacts

    Amy Mankelow​

    Head of Communications and External Relations


    Explore other articles

    Pensions Unpacked Season 2 Episode 6: In a world of permanent disruption how can long-term investors navigate through?

    In this special live edition of Pensions Unpacked, Georgie Frost is joined by Sir David Lidington, Kir Nuthi, Head of AI and Data Policy at tech UK, and Wyn Francis, Chief Investment Officer at Brightwell. In this episode we also touch on Count Binface, the possibility of a general election before the year is out and whether pensions dashboards could give the sector a ‘Martin Lewis’ moment.

    Find out more about “Pensions Unpacked Season 2 Episode 6: In a world of permanent disruption how can long-term investors navigate through?”

    12/10/2026

    Season 2 Episode 5: Careers in pensions: untapped opportunity or hard sell?

    In this episode of Pensions Unpacked, Georgie Frost is joined by Girish Menezes, President of the Pensions Management Institute, Fay Knight, Head of Service Operations at Brightwell, and Lottie Burdon, one of Brightwell’s senior pensions administrators. In this episode we also touch on Count Binface, the possibility of a general election before the year is out and whether pensions dashboards could give the sector a ‘Martin Lewis’ moment.

    Find out more about “Season 2 Episode 5: Careers in pensions: untapped opportunity or hard sell?”

    12/10/2026

    Subscribe

      Email subscription form