Skip to content

News

Brightwell comments on The Pension Regulator’s market oversight report on pensions administrators 

 

Today, The Pensions Regulator (TPR) published its Market Oversight report on pensions administrators. Commenting on the report, Michelle Esterkin, Head of Admin Consulting at Brightwell said: “Strong administration is the backbone of the pension system, integral to effective scheme management and member satisfaction but it has suffered from lack of investment.

“With increasing regulatory demands, technological transformation, pensions dashboards and rising member expectations, administrators have never been more important.  

“The message is clear, investing in modern technology is not a nice to have. It is an essential prerequisite for strong administration, good customer service and a great member experience. And that is something that trustees of all schemes should be striving for.”   

    Email subscription form

    Published:

    11 / 09 / 2025

    Share Article:

    Media enquiries contacts

    Amy Mankelow​

    Head of Communications and External Relations


    Explore other articles

    PIC completes £4.3 billion Rolls-Royce buyout transition in nine months with Brightwell serving as administration partner

    Pension Insurance Corporation plc (‘PIC’), a specialist insurer of defined benefit pension schemes, has completed the buyout of all 36,000 members of the Rolls-Royce UK Pension Fund ('the Fund'), just nine months after signing a £4.3 billion full buy-in with the Trustee.  In order to achieve continuity of service, including the Trustee’s digitally focussed approach, PIC has appointed Brightwell as its administration partner. Brightwell has set up a new, dedicated office in Derby and the existing Rolls-Royce administration team, who were already based in Derby, have transferred to Brightwell to ensure that expertise is retained.

    Find out more about “PIC completes £4.3 billion Rolls-Royce buyout transition in nine months with Brightwell serving as administration partner”

    16/07/2026

    Brightwell recognised as one of the UK’s Best Workplaces for Wellbeing

    Brightwell has been recognised as one of the UK’s Best Workplaces for Wellbeing™ 2026, ranking in the top 50 for large companies.

    Find out more about “Brightwell recognised as one of the UK’s Best Workplaces for Wellbeing”

    26/06/2026

    Subscribe

      Email subscription form