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Procentia

When it comes to technology innovation, the pensions sector has always been one step behind the rest of the financial services industry. 

That’s why in 2019 Brightwell acquired Procentia, an award-winning software and technology company specialising in the pensions and bulk purchase annuities market.

Renowned for IntelliPen, a web-based administration and management system, Procentia develop intelligently designed PenTech solutions that provide lasting value for administrators and meaningful, consumer-like experiences that members expect from online services.

Procentia’s clients include some of the largest schemes across the private and public sectors including BP, British Airways Pension Scheme, Legal & General, Retirement System City of Detroit, and Rolls Royce, in addition to schemes managed by Brightwell, such as BTPS and the Mineworkers’ Pension Scheme.

IntelliPen®

Automate document management, payroll, verification, accounting, reporting, payroll, member communications and more.

IntelliPen is a suite of powerful, integrated modular solutions working together to streamline everything from new member registration to fully online self-serve retirements.

Procentia’s comprehensive platform will significantly speed up your end-to-end processes and workflows, removing frustrating friction and bottlenecks.

Covering DB, DC, CDC, Hybrid, Career Average, Annuities and Income Draw-down and Cash Balance – IntelliPen supports all schemes.

Best of all, it’s an easy-access cloud-based platform. No software is installed so your team can access it from any computer, and your members from any device.

All your activities on one hassle-free platform.

Online self-serve retirements

IntelliPen can put a member’s pension into payment and converts them to pensioner status by automatically:

There’s no paperwork, no ID to post, and no need for administrator support.

With online retirements members can produce multiple quotes, choose their retirement options, and when they’re ready to retire, they can complete the whole end-to-end process through IntelliPen’s online member portal.

In 2024 Brightwell launched a fully online self-serve retirement journey for BTPS members using IntelliPen. In just six months we’ve seen exceptional member engagement with nearly two thirds of all retirements now taking place online.

BTPS member:

“That was the best service ever. From deciding to take my pension to receiving the money it was so fast and efficient.”

We’ve been innovating PenTech since 2002, and we want to stay there and keep innovating” – Liam McGrath, Procentia CEO

Intelli-ACT®

Setting a new standard for actuarial valuations.

Developed in partnership with Brightwell, Intelli-ACT is a modern and cohesive actuarial valuation system, utilising the latest in cloud-based technology and harnessing the powerful data infrastructure that underpins modern AI solutions.

Where current systems can take hours to produce complex valuations, Intelli-ACT processes millions of calculations in minutes.

Intelli-ACT is designed to produce the most granular results, so actuaries and other users can interrogate the calculations down to the pension tranche for every single payment, providing exceptional detail, accuracy and flexibility.

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Member Services

Strong administration, high-quality communications and modern technology are essential to the delivery of members’ benefits and informed decision making.

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Advisory Services

Brightwell’s role in supporting BTPS is truly end-to-end, integrating every aspect of what it takes to successfully manage a complex DB pension scheme.  Across funding…

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Funding &​ Fiduciary Services​

Ensuring pension schemes can meet their obligations to members and their beneficiaries involves careful management of scheme assets and 
in-depth understanding of the factors that influence assets, liabilities and corporate sponsors. At Brightwell, we offer unique insight and expertise.

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