Explore your future with Brightwell.
Brightwell is the primary service provider providing fiduciary management services, member services, operational and secretariat services to the £37bn BT Pension Scheme (BTPS), one of the largest private sector pension schemes in the UK with c.260,000 members.
Brightwell also provides fiduciary management services to the defined benefit section of the EE Pension Scheme (EEPS) which has c.£1bn AUM and 8,000 members and is the administrator for the Mineworkers’ Pension Scheme (MPS) which has c.6,000 deferred members and 110,000 pensioners in payment.
Brightwell provides a wealth of opportunities across a wide range of roles for our people to learn, grow and develop, working in partnership with our clients to solve the complex challenges they face.
Brightwell are looking for those who share our values and want to be a part of a dynamic and inclusive organisation passionate about shaping the future of pension management.
We operate across three locations within the UK
Who We Are
Brightwell specialise in providing comprehensive pension management services supporting over 382,000 members and £37bn in AuM.
BTPS – Services: Funding & Fiduciary | Administration Services
The BTPS is where Brightwell started and is our longest standing client. The Trustees work to ensure that Brightwell provides high quality services to BTPS’ members and Trustees cost-effectively. The services are deliberately tailored to the Scheme’s needs and specific challenges. Brightwell works closely with BT as the Scheme’s sponsor ensuring there is consistency in serving BT’s current and former employees.
EEPS – Services: Funding & Fiduciary
Brightwell provides EEPS with fiduciary management services overseeing investment strategy, portfolio management, manager selection and oversight. EEPS was Brightwell’s first third-party client.
MPS – Services: Administration Services
MPS and Brightwell share very similar values, and MPS work closely with us to further improve our own services. MPS were our first major member administration client, and the first to demonstrate the appetite for a more partnership-based approach in the UK DB pensions industry.
Our values
Our values are key in inspiring colleagues’ best efforts; setting appropriate workplace behaviour and building a culture we are all proud of.
Vacancies – London
At Brightwell, we appreciate the complexities involved with running a DB scheme, understanding the factors that influence assets, liabilities and corporate sponsors.
Our solution is more than traditional fiduciary management, enhanced through our comprehensive funding and fiduciary services. Our approach is customised to each client and fully integrated with other areas of pension management.
Taking liabilities as the starting point, we partner with clients to expertly design and execute investment and funding strategies that combine innovative hedging and cashflow awareness with an emphasis on boutique style service. Read more here.
Business Development Analyst
Salaried – London
This role involves supporting and assisting with the delivery of Brightwell’s development strategy. You will provide support Unit X with all business development activities, with a particular focus on Funding and Fiduciary, from management of prospects and advisors to due diligence and post onboarding activities.
Vacancies – Procentia
When it comes to technology innovation, the pensions sector has always been one step behind the rest of the financial services industry.
That’s why in 2019 Brightwell acquired Procentia, an award-winning software and technology company specialising in the pensions and bulk purchase annuities market. Renowned for IntelliPen, a web-based administration and management system, Procentia develop intelligently designed PenTech solutions that provide lasting value for administrators and meaningful, consumer-like experiences that members expect from online services. Procentia’s clients include some of the largest schemes across the private and public sectors including BP, British Airways, Legal & General, Retirement System City of Detroit, and Rolls Royce, in addition to schemes managed by Brightwell, such as BTPS and the MPS.
Vacancies – Chesterfield
At Brightwell, we’re committed to bringing pensions administration into the 21st Century. Traditionally, the pensions industry has lagged behind the rest of the financial services sector in terms of offering high-quality, multi-channel services supported by leading-edge technology. In partnership with Procentia, Brightwell has supported our clients in transforming administration and, in turn, member satisfaction. Our people are key to us being able to maintain a high quality of service to our clients’ members. Read more here.
Pensions Administrator
Salaried – Chesterfield
To deliver a professional and efficient administration service to members of the BT Pension Scheme, in accordance with Brightwell’s service contracts and agreed administrative procedures. To process member benefits accurately and within target timescales to provide an exceptional member experience.
Hear from Chesterfield
Academy Pensions Administrator
Salaried – Chesterfield
Through our Pensions Academy Training Programme, we will equip you with the knowledge, skills and experience to deliver a professional and efficient administration service to our members.
Hear from Katie about how her role helps to manage risk within Brightwell. Katie also speaks about her career journey with Brightwell and how she has been able to grow and develop her career as well as exploring a wealth of learning opportunities achieving formal qualifications.
Why Join Us
Careers Development
As Brightwell grows and develops we expect and support our people to be able to do so too. Whether you’re looking to enhance your skills, gain new qualifications or take your career to the next level, we provide the support and resources to help you succeed. Read below about our Pensions Academy Training Programme and Investment 20/20 to learn about just 2 of our projects that demonstrate our continuous learning culture.
Pensions Academy
Established in 2022, we developed the – now award-winning – Pensions Academy Training Programme to grow tomorrow’s experts in pensions administration. The programme uses a blended learning model aimed at nurturing and developing early careers within the pensions industry.
Our Academy accepts those from all walks of life with little or no pensions experience, but just a great attitude and willingness to learn.
Commitment to Diversity, Equity & Inclusion
At Brightwell we aim to enable everyone to perform to the best of their ability and this extends to our recruitment process. We strive to ensure that anyone considering a career with Brightwell are treated equitably and without prejudice through eliminating bias in our process. View How to Join Us to learn what to expect in our selection process.
Our Benefits
We believe that great work comes from happy and well-supported people. That’s why our benefits are carefully chosen to strike the balance between rewarding through compensation and supporting a diverse range of lifestyles. From competitive salaries to health & wellbeing subscriptions, smart working options and meaningful time-off, we ensure that you are not just rewarded for your work but also give the time to enjoy life outside of it.
Your Health
Your health isn’t just important, it’s essential. We therefore have a range of benefits to help you feel your best – both physically and mentally. We offer options to join dental and health cash plans as well as being provided the comfort of personal accident insurance. In addition to these we also offer you the opportunity to take a health assessment to help you identify potential risks before they become a problem.
Your Wealth
Financial wellbeing and security is just as important as your wellbeing. Our benefits provide you the opportunity to grow, protect and enjoy your wealth providing you with financial peace of mind. We offer a market-beating defined contribution pension scheme, generous life assurance and income protection that covers long-term illness or injury.
As well as financial security, we operate to ensure we are always offering competitive salaries and that our people are rewarded for their work. To do this we review salaries each year and offer a bonus dependent on an individual’s own performance and contributions.
Your Lifestyle
Life is more than just about work, it’s about enjoying your time outside of this too. Our benefits are selected to make everyday life smoother, more enjoyable and financially rewarding. Whether it’s looking for an affordable way to get a new car or peace of mind when travelling. We offer options for a salary sacrifice car-lease and cycle-to-work schemes, travel insurance subscription, options to donate to charity through payroll and subscriptions services for will writing and powers of attorney.
How to Join Us
We understand that talent comes from all walks of life, that’s why our recruitment process is built on fairness, transparency and objectivity.
What to Expect
We assess candidates based on skills, experience and knowledge required to succeed in the role. Our approach assesses candidates against key criteria of the role which allows us to eliminate bias.
Every step is designed to identify the best fit for both role and alignment to our RISE values. This may include an remote video link interview, in-person assessment, preparing and delivering a presentation, competency-based questioning and psychometric profiling.
We are committed to ensuring that everyone is provided with the opportunity to present their best self – removing any barriers and accommodating adjustments in the process where necessary – helping us to build strong, dynamic teams.
Interview Tips
We understand that interviews can be a nerving experience, and so we want to share tips with you to enable a constructive and pleasant interview.
We structure our interviews and assessments to best assess candidates against the requirements of the role they are applying for, as well as our values. Prepare yourself by studying our website and analysing the role profile.
We recommend that you also bring anything with you that will help support your interview. This may be bringing in a copy of your own CV to refer to, a list of your career achievements to talk about, or even a list of prepared examples that you might want to refer to should a relevant question be asked.
When giving your answers to questions, you can give them clearly and in a structured manner by utilising the STAR technique:
- Situation – explain what the situation/background is
- Task – explain what action needed to be taken
- Action – explain further what steps you took and how you completed the task
- Result – share the results of your work, let us know what you achieved and what you learned
Interviews are a 2-way process and so we appreciate that your interview is also an opportunity to assess whether Brightwell is the right career choice for you too! Be sure to ask any questions you’d like to have answers to.
Commonly asked questions
We know that there can be a lot to think about when considering applying for a new role or preparing for an interview, so that you can spend more time preparing your application, we have provided some questions and answers below that you may have had.
Where will I be interviewed?
Your interviews may be held remotely via Microsoft Teams or on-site at one of our offices in London or Chesterfield. At least one of your interviews, if you are interviewed more than once, will be at one of our offices. This gives us a chance to meet each other in person and for you also to view the office where you may be based if successful.
Who will I be interviewed by?
You will be interviewed by those appropriate to assess your application against the requirements of the role. We operate on a method to reduce bias in interviews and therefore you will be interviewed by at least two people, of which one may be a member of the HR team.
When should I expect to hear back?
When you hear back may depend on the approach to hiring for the role. It is best to ask in your interview when you can expect to hear back.
Will I get feedback if I’m not successful?
If you are unsuccessful in your application, you will be informed of the outcome. However, we do not guarantee that feedback on your application will be provided.
I applied before but was unsuccessful, can I apply again?
Our vacancies are open to all who wish to apply. Our interviews are structured to best assess candidates against the requirements of the role as well as our values. You are welcome to re-apply for a vacancy if you believe you have the skills, experience and knowledge to fulfil the duties of the role.
I require adjustments for my interview, who do I speak to?
We endeavour to make sure all applicants have the best opportunity to represent themselves in interview, if you need any adjustments for your interview please let the organiser, usually a member of the HR team, know, on receipt of your interview confirmation
I am interested in Brightwell but there are no suitable jobs. Can I apply speculatively?
We do not accept speculative applications. We encourage you to periodically check our vacancies page for roles that may be of interest to you.
Our Team
We have a highly-experienced and skilled team, who have a track record of working through complex challenges.
Take me there – “Our Team”
Our Story
Brightwell has a unique history, background, and approach to pension management.
Take me there – “Our Story”
Corporate Governance
We understand and value the importance of high standards of governance and integrity
Take me there – “Corporate Governance”