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Brightwell appointed as administrator for the British Coal Staff Superannuation Scheme (BCSSS)

Brightwell has been appointed as the new administrator for the British Coal Staff Superannuation Scheme (BCSSS). Brightwell will start providing administration services from October 2027. BCSSS provides benefits to more than 36,000 members.

Brightwell will provide a complete pension administration service to BCSSS. This includes handling of all member processes and contact from Brightwell’s award-winning administration centre based in Chesterfield.

Brightwell will also introduce a new personalised online portal for BCSSS members that prefer to manage their pension online. The new administration platform and portal will be hosted on Procentia’s market-leading IntelliPen system. Procentia is part of the Brightwell Group.

Morten Nilsson, CEO, Brightwell, said: “We have worked closely with the Coal Pension Trustees over the last two years, proving that a more partnership-based approach in the pensions industry can improve service for both members and schemes alike.”

“Our focus is always on providing a high-quality member experience delivered efficiently, underpinned by actionable insights. Winning the administration contract for the British Coal Staff Superannuation Scheme is proof that our formula is working.”

CPT Co-CEO John Dunn said: “Brightwell took over administration of the Mineworkers’ Pension Scheme in January 2025, and it’s proved to be a great partnership. Brightwell shares Coal Pension’s commitment to providing members with a high-quality service. So, I am delighted that the Trustees of the British Coal Staff Superannuation Scheme have now appointed Brightwell as their Scheme’s next administrator.”

Chair of the BCSSS Trustees, Cheryl Agius, added: “The Trustees selected Brightwell following a process that focused on quality of member service and finding an organisation that shared our values. We want our members to receive the best possible service tailored to their needs, and Brightwell showed us that they could deliver this. We look forward to working with them over the coming years.”